Hotel Condo Management Services, LLC

Hotel Condo Management Services, LLC is an affiliate of the HotelVestor Hospitality Network, and as such is staffed with professionals who have worked with some of the largest privately owned hospitality development companies in North America. We are prepared to develop, construct and manage hotels, condo-hotels, motels and resort communities. We constantly seek growth opportunities and can provide operations, marketing, accounting, purchasing, architectural, construction and MIS experience. Our operational philosophies have enabled each property to achieve and maintain superior guest service and quality assurance scores. Our properties historically lead the marketplace in rate and occupancy and generate excellent ROI for property owners and developers.

ACCOUNTING SERVICES

The Professionals at Hotel Condo Management Services, LLC are prepared to provide full service accounting, which includes daily reports, payroll processing, monthly bank reconciliation, invoice processing, generating payment of accounts payable, compiling of monthly financial statements along with cash-flow management.

OPERATIONAL MANAGEMENT

Our operating structure includes both unit-level general managers along with regional and district supervisors who monitor day-to-day operations. Our hands-on philosophy of management dictates that a unit level business plan be executed at all levels of management and that each manager is held responsible for his or her profit-center, department or property. Our Regional and Corporate Managers work closely with franchise directors, property inspectors, business development directors and lending institutions to insure superior customer satisfaction and profitable at all levels of the operation.

REVENUE MANAGEMENT

The ability to monitor and control your property’s revenue on a minute-by-minute basis is essential in today cyber-oriented marketplace. Understanding the importance of the proper room-rate structure and how to manipulate rates and revenue versus your competition is essential for profit maximization. HCMS is not only equipped with several proprietary online travel sites and room-night generators, but is able to equip each property with the tools to monitor their competitions occupancy and room rates structure daily, allowing them the ability to raise or lower rates in accordance with real-time demand. Online placement of multiple websites along with sophisticated search engine optimization and maintenance programs allows each property to maintain a superior online position within their marketplace.

HUMAN RESOURCES

A professional Human Resource Department is responsible for the overall hiring process of both management and hourly employees. They work closely with the operations staff to determine the employment and skills need of both new and existing hotels, condo-hotels and resort communities. . HR handles all employee benefits including medical, dental, life and 401 (k), along with processing weekly payroll. The HR Department is well versed in ongoing Federal, State and local regulations.

PURCHASING

Our purchasing department coordinates the buying of furniture, supplies and amenities for all hotels in the portfolio. Costs are analyzed and the qualities of products are reviewed to ensure compliance and a state of excellence. We have developed relationships with many suppliers and manufacturers, and due to the economies of scale, we are able to purchase at discounted prices.

SALES AND MARKETING

As participants in the ABA, NTA, SHRM and other professional sales and travel-related organizations, Hotel Condo Management Services is dedicated generating a competitive edge through Sales, Marketing and Revenue Management. A Director of Sales is located on each property, supervised by our regional staff and monitored weekly and monthly to insure revenue goals and objectives are maintained. State of the Art sales management software programs are used by corporate, regional and property staff members to insure that all company leads and guest contact information is properly shared and managed. A professional marketing department insures that cutting-edge graphic designs, printing and public relations are maintained at all levels of the operation.

TECHNOLOGY

Cutting edge, Real Time Technology for both the Condo Hotel and Hotel / Motel marketplace plays a important role in our ability to maintain an competitive edge. Along with a suite of proprietary travel sites, reservation sites and online room-night-generators, this cutting edge software allows unit owners and/or corporate and property managers to see, in real time, exactly how their unit or property is performing. HCMS services range from setting up initial hotel networks to troubleshooting individual computer problems; our IT staff is fully integrated into the operations of each hotel or condo hotel. We are fully capable of supporting WiFi standards on all properties with a 24 hour, 7days a week schedule.

OTHER SERVICES INCLUDE

Licensed Home Owner Association Management
Resort Community Management
Real Estate Services
Food and Beverage Management
Financial Services
External – Internal Audits Semi-Annually
Associate Training
Safety and Compliance
Renovation Management
Brand / Franchise Relations
Preferred Vendors
Owner Liaison Representative
Online Owner Portals for Condo-Hotels
Flexible Fee Structures Customized Per Property